Bartender / Barista

Description

WE ARE HIRING!
Bartender / Barista

Role Purpose: We are seeking a dynamic and results-driven Bartender/Barista responsible for ensuring the smooth operation of the bar and coffee shop. The role involves preparing and serving a wide range of beverages, maintaining cleanliness and organization within the bar area and delivering exceptional customer service. The Bartender/Barista will uphold the highest professional standards in line with company policies to ensure maximum guest satisfaction.

ROLES AND RESPONSIBILITIES (include but are not limited to):
- As a Bartender / Barista, prepare and serve a wide range of beverages including cocktails, coffee, espresso-based drinks, tea and specialty beverages according to recipes, standards, and product guidelines.
- Create and present innovative cocktails and signature drinks while crafting high-quality coffee beverages with consistency and precision.
- Provide prompt, friendly and professional service to all guests at the bar and coffee counter, ensuring an exceptional experience.
- Coordinate bar and coffee stock requisitions within the Bar supervisor and manage inventory responsibly to prevent shortages or wastage.
- Participate in regular bar and café stock counts, assisting in identifying and resolving any discrepancies.
- Ensure the bar and coffee station mise-en-place is fully set before service with stocked beverages, garnishes, utensils and clean equipment.
- Maintain high standards of cleanliness and hygiene across the bar, coffee station, glassware, machines, and tools at all times.
- Operate the POS system accurately for both bar and coffee transactions, ensuring all orders are recorded and billed correctly.
- Handle and account for company cash and payments responsibly in both bar and coffee operations.
- proactively promote and up-sell drinks, coffee specials, food pairings and outlet promotions to increase sales and enhance guest satisfaction.
- Attend to guest inquiries and complaints promptly and courteously, ensuring issues are resolved professionally.
- Serve alcoholic beverages responsibly in compliance with local liquor licensing laws and safety regulations.
- Maintain, clean and troubleshoot coffee machines, grinders and bar equipment, arranging repairs or servicing as necessary.
- Work collaboratively with baristas, bartenders, waitstaff and cashiers to ensure seamless coordination and smooth operations.
- Perform any other duties assigned by supervisors to support both bar and coffee service excellence and meet business needs.

Skills and Competencies:
- Good knowledge of cocktails, wines, spirits, liqueurs and coffee beverages.
- Skilled in operating espresso machines, grinders and bar equipment.
- Understanding of coffee brewing, milk frothing and presentation techniques.
- Able to multi-task and prioritize tasks consistent with business objectives.
- Good listening skills and customer focus.
- Computer literate with knowledge of POS and related systems.
- Innovative and creative thinking.
- Strong interpersonal and communication skills.
- Self-motivated, quick and efficient.
- Good-natured and pleasant.
- Excellent social and customer service skills.
- Honest and reliable with high integrity.
- High attention to detail.
- A strong team player supporting bar and restaurant operations.
- Passionate about mixology and coffee artistry.

Experience and Qualifications:
- Certificate in Food and Beverage Service from a recognized institution.
- 2+ years of relevant experience as a Bartonder / Barista / Mixologist in a 4 or 5-star hotel preferably with an international hotel brand.
- Mixology certification preferred.

Please send a cover letter, CV & supporting documents to careers.safari-swiss-bei.netol.com By 24th october 2025.
Kindly note that only shortlisted candidates will be contacted.