Debt Collection Officers

Description

We are hiring

POSITION: Debt Collection Officers
Job Summary
Responsible for collecting debts on behalf of clients. Ensuring that the firm’s client’s debts are collected within the agreed timelines.

THE ROLE:
• Debt collection on behalf of our clients through calling customers, sending emails and text messages
then negotiating on settlement or repayment plan. It also includes locating and making scheduled visits in order to negotiate for payment.
• Advise customer on ways of clearing their debts while sensitizing them on the importance of paying their debts and consequences of non-payment.
• Record information about customers’ financial status and collection efforts’ status by updating call outcomes
• Manage personal portfolio, ensuring all clients are given necessary attention and agreed collections rate are met.
• Initiate the clearance process on cleared debts once you receive payment proof and have the same posted by the accountants.
• Preparation of daily and monthly progress reports on accounts held as required by client.
• Ensure compliance with the full collections processes, policies, and procedures.
Qualifications for the Debt Collector Job
Requirements: MUST HAVE EXPERIENCE IN DEBT COLLECTION
• Computer literacy MS Word, Excel, PowerPoint etc.
• Strong Analytical & Negotiation Skills, Good Problem-Solving skills
• Good Communication and Interpersonal Skills
• Fluency in both spoken and written English is a must
• Minimum computer applications certificate, diploma or degree is an advantage.
Interested candidates who meet the above qualifications to send their applications to recruitment@swiperecoveries.com