IT Support

Description

IT SUPPORT
IN CORPORATE VS. HOSPITALITY

Corporate
Centralized Management
Managing domains of employees, Active Directory, Azure AD, Intune, Linux servers

User Onboarding/Offboarding
Setting up accounts, policies, permissions, access levels

Standardized Systems
Company-wide software deployment, patch updates, policies

Focus Area
Protecting data, compliance, cybersecurity, productivity

Hospitality
Customer-Facing Tech
POS systems, booking platforms, guest Wi-Fi, digital keycards, printers, kiosks, CCTV

Immediate Fixes
Downtime directly impacts the customer experience

Wide Device Mix
Smart TVs, IoT devices, surveillance systems, front desk terminals

Focus Area
Speed, reliability, seamless experience