Business Operations Manager

Description

We're Hiring!

Job Title: Business Operations Manager  
Location: Nairobi  
Employment Type: Full-time   
 
About  
We are seeking a highly organized and dynamic Business Operations Manager to oversee day-to-day operations, streamline processes, and lead teams towards achieving business objectives. This role requires a results-driven leader who can balance strategic oversight with hands-on management, ensuring operational efficiency, effective resource utilization, and continuous improvement across the business.

Key Responsibilities 
Provide overall leadership and oversight of daily business operations to ensure smooth and efficient workflows. 
Lead, mentor, and manage team members to foster accountability, high performance, and professional growth. 
Design, implement, and continuously improve operational policies, systems, and processes to enhance productivity. 
Monitor operational and financial performance, prepare regular reports and insights to guide management decisions. 
Develop and manage budgets, track expenditures, and ensure cost-effectiveness across business activities. 
Drive operational excellence by identifying inefficiencies, risks, and opportunities for innovation. 
Oversee compliance with organizational policies, procedures, and legal/regulatory requirements. 
Build and maintain strong interdepartmental collaboration to ensure seamless execution of company objectives. 
Support business growth by translating strategic goals into clear operational plans and measurable outcomes. 
Serve as the point of escalation for operational issues, ensuring timely resolution and business continuity. 
 
Qualifications 
Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s is an added advantage). 
Proven experience (5+ years) in operations, business management, or a similar leadership role. 
Strong leadership skills with experience managing teams and fostering a collaborative work environment. 
Excellent organizational, analytical, and problem-solving abilities. 
Strong financial acumen with experience in budgeting, cost control, and resource management. 
Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels. 
Tech-savvy with proficiency in MS Office and familiarity with operational management systems. 
 
How to Apply  
Please send your CV with the subject Business Operations Manager to recruitment@tactive.consulting by 10th September 2025.  
Shortlisting will be on a rolling basis. Only shortlisted candidates will be contacted.