Debt Collection Officers

Description

We are hiring

POSITION: Debt Collection Officers
Job Summary
Responsible for collecting debts on behalf of clients. Ensuring that the firm’s client’s debts are collected within the agreed timelines.

THE ROLE:
• Debt collection on behalf of our clients through calling customers, sending emails and text messages
• then negotiating on settlement or repayment plan. It also includes locating and making scheduled visits in order to negotiate for payment.
• Advise customer on ways of clearing their debts while sensitizing them on the importance of paving their debts and consequences of non-payment.
• Record information about customers’ financial status and collection efforts’ status by
updating call outcomes
• Manage personal portfolio, ensuring all clients are given necessary attention and agreed collections rate are met.
• Initiate the clearance process on cleared debts once you receive payment proof and have the same posted by the accountants.
• Preparation of daily and monthly progress reports on accounts held as required by client.
• Ensure compliance with the full collections processes, policies, and procedures. Qualifications for the Debt Collector Job Requirements: MUST HAVE EXPERIENCE IN DEBT COLLECTION.
• Computer literacy MS Word, Excel, PowerPoint etc.
• Strong Analytical &; Negotiation Skills. Good Problem-Solving skills
• Good Communication and Interpersonal Skills
• Fluency in both spoken and written English is a must
• Minimum computer applications certificate, diploma or degree is an added advantage.
Interested candidates who meet the above qualifications to send their applications to recruitment@swiperecoveries.com