Receptionist

Description

Kisumu Specialist Hospital
VACANCY!
RECEPTIONIST - 1 POSITION

Kisumu Specialists Hospital is looking for a professional, courteous,and customer-focused Representative to be the face of our hospital and ensure a welcoming experience for all our patients and visitors.

Duties and Responsibilities
- Greet and welcome patients, visitors, and clients in a professional and friendly manner.
- Answer incoming calls, direct them to the appropriate departments, and take accurate messages.
- Schedule appointments and manage the hospital’s front desk calendar.
- Register patients, verify personal and insurance information, and maintain accurate records.
- Guide patients through the hospital’s service process and respond to inquiries.
- Ensure cleanliness and order at the reception area.
- Perform basicclerical duties such as data entry, filing, and managing correspondence.
- Uphold patient confidentiality and customer service excellence.

Qualifications, Skills and Experience
- Diploma in Business Administration, Secretarial Studies, Front Office Operations, or related field.
- At least 2 years of experience in a busy front office, preferably in a healthcare setting.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and manage a high-paced environment.

Personal Attributes
- Well-groomed, courteous, and professional demeanor.
- Excellent interpersonal and customer service skills.
- High level of integrity and confidentiality.
- Strong organizational skills and attention to detail.

Terms of Engagement: Contract
Send your CV and Cover letter to hr@kishospital.co.ke
Kisumu Specialists Hospital is an equal opportunity employer and values diversity in the workplace. Only shortlisted candidates will be contacted.

For more info
visit our website: https://kishospital.co.ke/jobs/
Or contact us on: +254780 852 454 / +254780 099 062

Deadline 18th September 2025 at 5.00pm