Customer Success Representative

Description

We Are Recruiting
Fanisi
MAXIMISED HUMAN CAPITAL

VACANT POSITION:
Customer Success Representative

DUTIES & RESPONSIBILITIES
1. Schedule and manage client meetings
2. Take minutes and track follow-up actions across teams
3. Draft and send proposals and quotations
4. Manage email correspondence and communication logs
5. Ensure timely follow-up and delivery of documentation
6. Support the Event Manager and Creative Lead on proposals

REQUIRED SPECIFICATIONS
1. 3 years in client service or account management in an agency or event company is mandatory
2. Strong skills in written and verbal communication, calendar management and document handling
3. Proficiency in Microsoft Office/Google Workspace and ability to work across teams
4. A friendly, reliable, and detail-oriented professional who takes initiative and follows through
5. Ability to manage multiple tasks
6. Ability to manage multiple client accounts and deadlines simultaneously

SUBMISSION DEADLINE: 5th August 2025

HOW TO APPLY
Send your application to careers@fanisi.net under the subject Customer Success Representative. Visit www.fanisi.net/jobs for more information.