Hardware Intern - IT

Description

JAVA HOUSE
Is HIRING
Hardware Intern - IT

DUTIES AND RESPONSIBILITIES:
• Ensure availability and reliability of the Hardware, CCTV, printers & UPS systems within HQ, commissary/branches
• Support operations of all company systems, Commissary Network/Internet, and connectivity from company to the branches.
• Provide end user support, escalate unresolved, or complex hardware, software and network problems.
• Corrective and preventive maintenance on workstations and other IT equipment.
• Desktop hardware upgrade planning, and participation in new store projects/asset move.
• Maintain an inventory of L.L. equipment under one’s jurisdiction.
• Network support in the form of installation and customization of network equipment.
• Perform network troubleshooting to isolate and diagnose common Printer & cabling problems.
• Provide regular reports on various key aspects of applications, network & system availability.
• Provide scheduled maintenance for computers, peripherals & printers and provide Hardware support of cabling on day-to-day administration.
• Troubleshoot Cabling issues and provide regular reports & statistics of branch requirements/needs.
• Ensure that all call/incidents logged into Helpdesk are addressed within agreed on SLA response time.
• To perform any other duties as may be assigned by the head of department.

QUALIFICATIONS
• B.Sc./Diploma in Electronics/Computer Science or other Computer related field from a recognized University
• Possess A+, N+, OR MCT/MCTIP certification
• Hardware and Software troubleshooting skills.

Application End date: - 28th October 2025
Email your application to jointheteam@jayahonaafrica.com