Hardware Intern - IT

Description

JAVA HOUSE
Is HIRING
Hardware Intern - IT

DUTIES AND RESPONSIBILITIES:
- Ensure availability and reliability of the Hardware, CCTV, printers & UPS systems within HQ, commissary/branches
- Support operations of all Commissary System, Commissary Network Infrastructure, and connectivity from commissary to the branches.
- Provide end user support, which involves sorting out computer hardware, software and network problems.
- Corrective and preventive maintenance on workstations and other IT equipment.
- Desktop hardware upgrade planning and participation in new store projects/system rollout.
- Maintain an inventory of I.T. equipment under one’s jurisdiction.
- Network support in the form of installation and customization of network equipment.
- Perform network troubleshooting to isolate and diagnose common Printer & cabling problems
- Provide regular reports on various key aspects of application, network & system availability.
- Provide and schedule maintenance plans for computers, peripherals & printers and provide Hardware support of cabling or day-to-day administration.
- Troubleshoot Cabling issues and provide regular reports & statistics of branch requirements/needs.
- Ensure that call/alerts/incidents logged into Helpdesk are addressed within agreed on SLA response time.
- To perform any other duties as may be assigned by the head of department.

QUALIFICATIONS
- B.Sc/Diploma in Electronics/Computer Science or other Computer related field from a recognized University
- Possess A+, N+ or MCT/MCITP certification
- Hardware and Software troubleshooting skills.

Application End date; - 28th October 2025
Email your application to jointheteam@javahouseafrica.com